Questions

Sizing
Please note: these are body (not garment) measurements
Bust / Waist
XS: 31"-32" / 24"-25"
S: 33"-34" / 26"-27"
M: 35"-36" / 28"-29"
L: 37"-38" / 30"-31"
 
 
How soon can I expect my order?
Most items are handmade to order. If the item is ready-to-ship it will be stated in
the listing. Please allow 1-4 weeks for made-to-order items.  Stock items and materials are
shipped within 3 business days. 
 
Shipping + handling
Orders are shipped via USPS Priority Mail (within the states) and
First Class Mail (international). Hetterson is not responsible for lost packages.
If you would feel more comfortable having your item shipped with
tracking/insurance, just let me know and I will bill you for the difference.
 
Return policy
All made-to-order sales are final. Please check your measurements and compare them to the
size chart.  We do our best to accurately represent the clothing in the photos and the listings.  
We do offer refunds/exchanges on pre-made items, provided they are returned clean and undamaged.
If you have any questions at all (about size, fit, care...etc...) please contact us
(hetterson@gmail.com) before you purchase.
Retail
Interested in stocking Hetterson in your store? Send all inquiries to info@hetterson.co

How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential
information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL)
with an encryption key length of 128-bits (the highest level commercially available).
 
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store.